Discord Knowledge Breach Exposes Customers’ Private Data and Paperwork

Discord has disclosed a knowledge breach that compromised the non-public info and identification paperwork of a restricted variety of customers. The incident was traced again to a safety breach at Zendesk, a third-party firm offering buyer help companies for the platform.

In a statement revealed on October 3, 2025, Discord reported that an unauthorized actor gained entry to its buyer help ticket system, the place confidential consumer information was saved. In keeping with HackRead, the corporate clarified that its predominant infrastructure remained safe and that the attackers’ major motive seemed to be monetary extortion.

What Data Was Affected

The breach impacted customers who had beforehand interacted with Discord’s Assist or Belief & Security groups. The uncovered information consists of:

• Full names, usernames, and e-mail addresses

• Messages exchanged with help brokers

• Restricted billing info, equivalent to cost strategies and the final 4 digits of cost playing cards

• Identification paperwork like driver’s licenses and passports used for age verification

The inclusion of official ID paperwork among the many stolen information will increase the potential danger of id theft. Discord has not disclosed what number of customers had been affected however confirmed that every one impacted people have been notified by way of e-mail from noreply@discord.com.

There isn’t any info but on who was chargeable for the assault or how lengthy the unauthorized entry lasted. Upon discovering the breach, Discord instantly revoked Zendesk’s entry to inner programs, launched a forensic investigation with cybersecurity specialists, and alerted related information safety authorities. The corporate burdened that passwords, non-public messages, and full bank card particulars weren’t compromised however suggested customers to remain alert for phishing or suspicious communications.

Hacker Group Claims Accountability

Though Discord has not formally recognized the perpetrators, a hacker coalition calling itself Scattered LAPSUS$ Hunters has taken credit score for the assault. The group, reportedly a merger of members from Scattered Spider, Lapsus$, and ShinyHunters, shared screenshots on Telegram allegedly displaying entry to Discord’s inner administrative and information privateness panels.

Of their posts, the hackers mocked Discord’s safety measures, together with its use of Okta and Kolide for entry administration. In addition they claimed to own further undisclosed info and threatened to launch it on their “Knowledge Leak Website” (DLS), a platform used for publishing or promoting stolen information.

Discord reminded customers to be cautious of potential scams exploiting the breach and reiterated that the corporate won’t contact anybody by telephone relating to this concern.

Filed in Cellphones >Computers >Gaming. Learn extra about Discord and Privacy.